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Banking CRM Migration from Private Cloud to Microsoft Azure

An Indian private-sector bank’s core banking CRM moved to Azure Kubernetes Service with geo-replicated DR: 25% cost savings, 30-minute RTO, RBI compliant.

  • Migration
  • Banking & Financial Services
  • India
  • Microsoft Azure
Legacy private cloudCore CRMCRMAPIDatamigration wavesAzure primary regionFront Door, AKS, Azure SQLAzure standby regionSQL geo-replicageo-replicationRTO 30 minutesRBI requirements met
Workloads move from the private cloud into Azure in waves; the database replicates to a standby region.
cost savings
25%
recovery time objective achieved
30 min
compliance requirements met
RBI

At a glance

Engagement
Migration
Platform
Microsoft Azure
Region
India
Client
Leading private-sector bank, name withheld
Technologies
5 in the delivered stack

Before and after

The bank’s core banking CRM ran on a legacy private cloud with frequent outages. Reserve Bank of India (RBI) requirements meant the platform needed high availability and data residency, and the existing environment could not scale for month-end peaks.

Before

  • More than 200 microservices had to move without disrupting a regulated, customer-facing system.
  • Disaster recovery had to meet a defined recovery time objective while keeping data in-country.
  • Network security had to be enforced at the edge and between services.

After

  • 25% cost savings
  • 30 min recovery time objective achieved
  • RBI compliance requirements met

The solution

Solution path

  1. Legacy private cloud
  2. Azure Front Door
  3. Azure Kubernetes Service
  4. Azure SQL geo-replicated

How it was delivered

  1. Phase 1

    Lift-and-shift of 200+ microservices to Azure Kubernetes Service (AKS).

  2. Phase 2

    Azure SQL with geo-replication for disaster recovery.

  3. Phase 3

    Azure Firewall and Azure Front Door for perimeter and application security.

Technology stack

  • Azure Kubernetes Service
  • Azure SQL
  • Geo-replication
  • Azure Firewall
  • Azure Front Door

Questions about this project

Which Azure services were used in the banking migration?

The microservices were moved to Azure Kubernetes Service, data to Azure SQL with geo-replication for disaster recovery, and the perimeter was secured with Azure Firewall and Azure Front Door.

What recovery time did the bank achieve after migration?

The migrated platform achieved a 30-minute recovery time objective (RTO), alongside 25% cost savings and RBI compliance.

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